Cancellation /Refund Policy
At Laro Travels and Tours Private Limited, we understand that travel plans may change. Our cancellation and refund policy is designed to be fair to both our customers and our travel partners.
Cancellation Charges
- 120 to 60 days before the scheduled travel date:
10% of the total booking amount will be deducted as cancellation and administrative charges. The remaining 90% will be refunded. - 60 to 30 days before the scheduled travel date:
20% of the total booking amount will be deducted. The remaining 80% will be refunded. - 30 to 15 days before the scheduled travel date:
50% of the total booking amount will be deducted. The remaining 50% will be refunded. - Less than 15 days before the scheduled travel date, or in case of a No Show:
No refund will be applicable.
Flights, Trains & Third-Party Bookings
If your booking includes domestic or international flights, train tickets, hotel reservations, or any other third-party travel services, the respective cancellation and refund policies of those service providers will apply. Any non-refundable amounts or cancellation charges imposed by airlines, railways, hotels, or other vendors will be deducted from the refund.
Changes After Travel Begins
If you cancel any part of your itinerary after your journey has commenced, refund requests will be reviewed on a case-by-case basis, subject to the terms of the respective service providers.
Delays & Unforeseen Circumstances
We are not responsible for delays, cancellations, or additional expenses arising from circumstances beyond our reasonable control, including but not limited to:
- Adverse weather conditions
- Natural disasters
- Traffic disruptions
- Political demonstrations or civil unrest
- Airline or railway delays and cancellations
- Government restrictions or emergencies
- Any other force majeure events
Any additional costs resulting from such situations shall be borne by the traveler.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance, especially for journeys involving flights or extended travel. Travel insurance can help protect you against unexpected cancellations, delays, medical emergencies, and other unforeseen events.
Future Travel Credit
In certain cases, the cancellation or administrative charges collected may be considered as a credit towards a future booking with us. This will be evaluated at our discretion and does not include any non-refundable charges retained by airlines, hotels, transport providers, or other third-party vendors.
Our Commitment
We believe in transparent and fair business practices. Every cancellation request is handled with care while balancing our commitments to customers and our travel partners. Our team will always make every reasonable effort to provide the best possible assistance whenever travel plans need to chang
If you have any questions regarding our Cancellation Policy, please contact:
Laro Travels and Tours Private Limited
ISO 9001:2015 Certified Company
Registered Travel Company under the Ministry of Tourism, Government of India
Registered under the Ministry of Corporate Affairs, Government of India
Phone: +91 6369 813 636
Email: contact@larotravelsandtours.com
Website: larotravelsandtours.com
